AI Agent Based Implementation of “Cobots” in Healthcare Office Administration: A Cloud-Native Solution using Microsoft Technologies
Summary - full article on SSRN
The primary goal of this effort is to transform how physicians manage the administrative aspects of their medical practices including: appointment scheduling, workflow routing, reminders, referrals, contract analysis, insurance processing as well as a patient/physician portal that allows for secure interactions and conversation-based interface for patient-physician easy interaction. Rather than merely adding another tool for clinical care or administrative work, the mission is to offer a comprehensive service that minimizes the administrative burden and automates office functions to improve efficiency by integrating advanced AI and predictive machine learning technologies.